How We Hire
Applying for jobs can be a time-consuming, overwhelming, and nerve-wracking process. We totally get it. This is why our top priority is facilitating a fair, inclusive, and equitable process for every candidate.
Our Approach
Hiring is a two-way conversation. Throughout the process, you’ll learn more about our company culture and determine if this is the place for you—and it gives us a chance to get to know you, too.
Here’s what you can expect during the hiring process:
Step 1: Apply
- Did a role catch your eye? Great! Submit your application by applying directly through our careers website.
- As a remote-first company, our hiring process is a completely virtual experience.
- Curious to learn more about what we do? You can get acquainted with our Loopio platform by watching this video.
Step 2: Discovery
- If your application’s a match, you’ll receive an invitation over email from our recruiting team to set up the introductory interview.
- Speak with a member of our Talent team or Hiring Manager (30 -45 minutes) where we’ll learn about your experience, hear about what you’re looking for, share more about Loopio, and answer any questions you might have.
Step 3: Skills
- Next, you’ll be introduced to team members from the hiring team (60 – 90 minutes) to do a deeper dive on your experience, including technical/hard skills.
- Depending on the role, this stage may consist of one interview round or multiple rounds. You may also be requested to do a whiteboard exercise, present a case study, or complete a take-home assignment as part of the assessment process.
Step 4: Quest
At Loopio, your final interview is called a Quest Interview. This will be a 45-60 minute session where you are asked behavioral-focused questions about your past work experience, and how you demonstrate Loopio’s core values.
Step 5: Offer Presentation (this is our favorite part!)
- Congrats! The Hiring Manager will be in touch to set up a time and go over the terms of your offer.
- Here, the Talent representative and Hiring Manager will talk through a slide deck containing details of your offer, such as base salary, benefits, equity options, and paid time off.
Regardless of the interview stages listed above, we provide ample opportunity for candidates to ask questions. In fact, we actively encourage this so please bring your curiosity into these various touchpoints.
Experience and Accessibility: Loopio is an equal-opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. Even if you don’t think you check all the boxes, we actively encourage candidates from all backgrounds and lifestyles to consider applying anyways.
We want to ensure everyone has an equitable recruitment experience, so please contact our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview process.
FAQs
- Make sure you have a solid WiFi connection with a strong signal.
- Use headphones to block out background noise. But, we understand if your kids are at home on a snow day, or you have a cat puttering in the background. These things happen, and it’s totally okay!
- Test your microphone, headphones and camera. Our interviews are camera and mic on, typically conducted over Zoom. It helps to test out the platform in advance to ensure you are familiar with it.
- Be thoughtful about your background. Do you want to showcase your amazing record or books collection? Feel free to show us. But if you don’t feel comfortable sharing your personal background, we would love to see your favourite Zoom background filter.
We use Zoom as our video conferencing tool for all interviews. Please download Zoom before the call and use the unique link provided in your confirmation email to join. If you’ve tried to connect to the call and are having issues, reply to your confirmation email and we can troubleshoot from there. Note that for our interviews, we use an AI Assistant to help with note-taking so that we can make the most of our time together. It is not required, though, so you have the choice to opt out.
- Between each stage of the interview (from phone interview onwards), we aim to get back to you within five business days with an update on whether we will be progressing to the next stage.
- At times, we may need additional time to reach a decision. In this case, we’ll circle back to keep you updated which can occasionally mean an email stating we do not have new updates yet. We understand that job searching can be stressful, and we appreciate your patience in between stages.
- If you’re looking for a quick update about your application, we encourage you to follow up with your Talent Representative.
- Please note that our team will always be in touch to close the loop and let you know whether or not we will be moving forward with next steps or an offer.
We sure can! Check out our Perks and Benefits page for more information.
At Loopio, we live and breathe our mission and values. And we want them to resonate with you as well.
You can see more about our values on the Careers page.
DEIB underpins everything that we do here at Loopio and influences the way we hire, retain and grow our people.
You can learn more about our DEIB practices in our DEIB Report.
Great question — and yes, we know it’s on everyone’s mind!
AI is a fantastic tool for preparing. Use it to research Loopio, practice answering behavioural questions, or sharpen your thinking before the big day. We encourage it!
When it comes to the actual interview though, live sessions are all you. Our conversations are designed to get to know your experiences, your thinking, and how you approach problems — so we ask that live interview responses are your own. Please refer to our policy in the job description regarding AI usage in interviews.
For take-home assignments, we’re a little more flexible. You can use AI for initial support and research. Your final submission should be a true reflection of your own skills, insights, and decision-making. We want to see you shine.