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Response Insiders

Code of Conduct

Last Updated: July 2024

Response Insiders Community Guidelines

To keep our Response Insiders Community productive, enjoyable, and safe, we ask that all members follow the guidelines set out below (these “Guidelines”). If a member violates the Guidelines, Loopio reserves the right to remove them from the Response Insiders Community at our discretion.

  1. No spamming. Promoting an event? Post about it once. Looking for a job? Upload your CV once. Everyone can do a bit of self-promotion, but try not to post about the same thing multiple times or direct message other members with asks more than once.
  2. Keep self promotion to a minimum. You are welcome to promote your products, services, or other company updates, but please do so only once in the #promotions channel. Please do not send other members uninvited sales pitches in private messages or in public channels.
  3. Ask for help. Have questions about etiquette or anything else related to this community? Send a message to a Loopio Team Member (they have an ‘LO’ symbol in their usernames) or a Community Lead (they have a ‘CL’ icon in their username). Community Leads are ambassadors from the response industry who help moderate and populate discussions within the
    community.
  4. No disrespectful behaviour towards other members of the Community. This includes demeaning, discriminatory or derogatory messages. Concerned about what someone has said? Let a Community Lead or Loopio Team Member know immediately. There is a zero-tolerance policy for any and all types of harassment.
  5. Attempt collaboration before conflict. No one is perfect, so try to approach any conflicts that arise with the understanding that everyone has the best of intentions. Use respectful language at all times.
  6. Don’t repost content outside of the Community without asking. If you would like to share anything posted in the community outside of Slack, you must ask permission from the original poster first.
  7. Slack Best Practices and Usage Etiquette.
    • This Community is for professionals in the RFP and proposal response space. You can invite other folks within the industry to this Slack Community by directing potential members to this sign up page.
    • Create your profile. Help your fellow Response Insiders learn more about you by completing your profile. By default, everyone can add the following to their profile:
        • A name
        • Pronouns
        • Job description or title
        • Time zone

      As you fill out your profile, don’t forget to upload a profile photo!

    • Bookmark the community in your favourite web browser and check in every few days to stay up to date. Alternatively, you can also download the Slack app to your iOS or Android smartphone—just be sure to sign in to Response Insiders as a workspace following these instructions.
    • Use channels whenever possible instead of DMs. DMs are not searchable, and they are by nature not collaborative. Only use a DM for something private.
    • Don’t be afraid to create new channels. Slack is meant to make communication easier, so feel free to create new private and public channels on topics you’re passionate about. When making new channels, please consider whether the topic you wish to discuss already fits in another channel. This way, we can avoid duplicate channels and confusion among other members. Each new channel should have a clear description of what it’s for.
    • Customize your notifications. If you have the default notification settings on, Slack may send you too many notifications. Notifications should be helping you, not constantly distracting you. Try setting automatic Do Not Disturb hours, or setting it to only notify you when you are tagged in a conversation.
    • Be careful who you tag. Using @Channel notifies absolutely everyone. Only use this when the message is extremely important, and affects everyone. @Here notifies everyone that is currently online — much less invasive, but still grabs attention from other members. Use @Name to tag someone on your team, but remember that they will still get a push notification for this. If you write their name without an @, it will still be highlighted when they open Slack.

Changes to these Guidelines

We reserve the right to update these Guidelines at any time to reflect changes to the Response Insiders program. If we make material changes to these Guidelines, we will provide notification by updating the “Last Updated” date at the top of the Guidelines and posting the new Guidelines to our website or other Services.

Contact Us

If you have any questions or comments about these Guidelines, please contact us at response.insiders@loopio.com.